Last updated: 2025-12-19
These Terms of Service (“Terms”) govern your access to and use of the Velox application and related cloud processing services (the “Service”). The Service is provided by Opal Labs Oy (“Opal Labs”, “we”, “us”, or “our”). By downloading, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Velox enables you to upload short videos and use cloud-based processing to enhance and upscale them. Processing results may vary depending on the input video and technical conditions (including network and server load).
You must be legally able to enter into a binding contract to use the Service and must comply with applicable laws. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Some features require signing in. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to notify us promptly if you suspect unauthorized access or security issues related to your account.
Some features may require a paid subscription (“Subscription”).
Purchases and billing. Subscriptions are purchased through the Apple App Store or Google Play and are billed to your store account. Prices may vary by region and are shown in the store at the time of purchase.
Auto-renewal. Subscriptions typically renew automatically unless canceled at least 24 hours before the end of the current billing period (as governed by the relevant store’s rules).
Manage or cancel. You can manage or cancel your Subscription through your Apple App Store or Google Play account settings. Deleting the app or deleting your Velox account does not automatically cancel an active Subscription.
Taxes and fees. Applicable taxes or fees may be added by the store or required by law.
We do not process or store your full payment card details; purchases are handled by the store platform.
Your Content. “Content” means the videos, audio, images, and other materials you upload to the Service, and the processed outputs generated for you.
Your responsibility. You represent and warrant that you own or have all necessary rights, permissions, and consents to upload and process your Content using the Service, and that your Content and your use of the Service comply with applicable laws and do not infringe third-party rights.
License to us. You grant Opal Labs a limited, non-exclusive, worldwide, royalty-free license to host, store, transmit, process, reproduce, and create outputs from your Content solely to (a) provide the Service and deliver results to you, (b) maintain, secure, and improve the reliability of the Service, and (c) comply with legal obligations. We do not claim ownership of your Content.
You agree not to misuse the Service. You must not upload, process, or share Content that is illegal, infringing, defamatory, abusive, harassing, deceptive, or otherwise harmful, or that violates the rights of others. You must not:
We may change, suspend, or discontinue all or part of the Service at any time. Where feasible, we will provide notice of material changes. We may impose usage limits (such as clip length, file size, or number of jobs) to protect the Service, enforce fair use, or prevent abuse.
The Service may rely on third-party providers to operate (for example, cloud hosting, authentication, storage, subscription status, and analytics). Your use of the Service may be subject to third-party terms and policies. We are not responsible for third-party services outside our control.
The Service, including software, design, branding, and all related intellectual property rights, are owned by Opal Labs or its licensors and are protected by applicable laws. You may not copy, modify, distribute, sell, lease, or create derivative works from the Service except as permitted by law or with our written permission.
By you. You may stop using the Service at any time. You may request deletion of your account using the in-app deletion flow (if available) or by contacting support.
By us. We may suspend or terminate your access to the Service if we reasonably believe you have violated these Terms, misused the Service, or if required to comply with law or protect the Service and its users.
Termination does not affect obligations that by their nature should survive (including Sections on intellectual property, disclaimers, limitation of liability, indemnity, and governing law).
To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted, error-free, or secure operation, or that outputs will meet your expectations.
Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.
To the maximum extent permitted by law, Opal Labs and its directors, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising out of or related to your use of (or inability to use) the Service.
To the maximum extent permitted by law, Opal Labs’ total liability for all claims relating to the Service will not exceed the amount you paid to Opal Labs (through the relevant store) for the Service in the twelve (12) months preceding the event giving rise to the claim, or EUR 50 if you did not pay anything.
Nothing in these Terms limits or excludes liability where it cannot be limited or excluded under applicable law, including mandatory consumer protection rights.
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Opal Labs from and against claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or related to (a) your Content, (b) your violation of these Terms, or (c) your misuse of the Service.
Our collection and use of personal data are described in our Privacy Policy. If there is a conflict between these Terms and the Privacy Policy regarding personal data, the Privacy Policy controls.
We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date above and, where feasible, provide additional notice (for example, in-app). Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Finland, without regard to conflict of law principles. The courts of Helsinki, Finland will have jurisdiction over disputes arising out of or relating to these Terms or the Service. If you are a consumer, you may also have rights to bring claims and benefit from mandatory consumer protection laws in your country of residence.
If you have questions or requests, contact us at:
support@opallabsdev.com
Opal Labs Oy
Niittykatu 1E 9
Finland
