Velox (“we”, “us”) upscales short videos using cloud processing. This policy explains what we collect, why, and your options.
We use processors acting on our behalf, including Google Firebase (auth, database, storage), RevenueCat (subscriptions), and our video processing infrastructure. They process data under our instructions and their privacy terms.
We retain account, purchase, and job data while you use the app and as needed for legal, security, and accounting purposes. See “Delete your data”.
You can request access, correction, portability, objection, or deletion where applicable to your region’s laws (e.g., GDPR/CCPA). We will verify your request via your account email.
We aim to complete deletion within 7 days (no later than 30). Minimal logs/payment records may be retained for up to 90 days where required.
Deleting your account does not cancel an active App Store or Google Play subscription. Cancel in your store settings.
The service is not directed to children under 13 (or the minimum age required in your region).
We may update this policy. Material changes will be noted by updating the date above.
Email: support@opallabsdev.com