Contact Us
Email our support team directly.
support@opallabsdev.comWe aim to respond within 24 hours.
We're here to assist you with any issues or questions about the Velox app.
Email our support team directly.
support@opallabsdev.comWe aim to respond within 24 hours.
Use Restore purchases in the app to reconnect an existing membership. If a successful credit purchase has not appeared, keep the store receipt and contact support. Please do not purchase the same pack again to resolve a syncing issue.
In the Studio app, open the account card in Settings to sign in, reset your password, or request account deletion. A deletion request can be cancelled during the seven-day safety period.
To report an unsafe or inappropriate result, email support with the tool name and an explanation. Do not send sensitive media unless our team requests it through an appropriate support channel.